Danaher Corporation Program Manager, Strategic Accounts - REMOTE in New York, New York
Program Manager, Strategic Accounts
Aldevron is an industry pioneer with a core competency in manufacturing for gene and cell therapy. We supply high-quality plasmid DNA, mRNA and proteins to our clients, who are breaking new ground on the world’s most important and challenging solutions to benefit us all. We're looking for innovative, forward-thinking individuals who share our goals of advancing science and making an impact on the world.
Aldevron is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
The Program Manager, Strategic Accounts will foster and maintain strategic, long-term partnerships with select key Clients by ensuring continued successful execution to meet their clinical and commercial needs. This individual collaborates closely with the Commercial Account Manager and serves as the primary point of contact for management of already established contracts and project/program execution.
Manage all programs and projects within established accounts to drive successful execution
Nurture and strengthen strategic client relationships, including navigating client conflict, to establish trust and foster a collaborative partnership at all levels of the client organization
Mentor and develop Associate Project Managers to drive personal and professional growth while ensuring project execution is tracking with agreed-upon metrics, expected outcomes, and client expectations
Work collaboratively with client and internal stakeholders to define project metrics and ensure consistent on-time and on-budget completion of key milestones, action items, and project deliverables, to meet or exceed KPIs
Closely track and forecast collective project timelines, managing capacity forecasts, provide team with early warnings, proactively identify barriers, and implement sustainable solutions
Travel to client sites and host and manage clients on-site for face-to-face meetings for program and project Steering Committee meetings
Coordinate and drive meetings, assemble agendas, capture minutes, and identify, appropriately disseminate, and ensure timely completion of actions items
Write detailed business proposals meeting client technical and pricing requirements and expectations with support from internal stakeholders
Lead agreement renewals and negotiations as necessary through internal collaboration
Maintain an in-depth knowledge of client’s pipeline of existing and incoming projects, working with Commercial Account Manager to establish and execute account strategy
Provide routine reports to senior leadership on partnership program status, risks, and opportunities
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the position.
This position requires up to 25% travel.
5+ years of experience in a client-facing role as a project, program, or account manager within the life sciences
Experience in a regulated biotechnology, pharmaceutical, or medical device related field required
Previous people leadership experience preferred
Bachelor’s degree in scientific field required (e.g. molecular biology, biology, biotechnology, biochemistry)
Advanced degree in related area of study required
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.
Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at firstname.lastname@example.org to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.