Danaher Corporation Sr. Process Consultant (Northeast) in New York, New York
Meet Your Next Favorite Place to Work!
Beckman Coulter Diagnostics, an operating company of Danaher, is looking for a Senior Process Consultant. You will work within a complex, team-based selling process targeting prospective and current customers; working directly with clinical laboratory staff and lab leadership to provide expert, data-driven analysis of current clinical lab processes and operations.
This is a field based role.
You will make recommendations for improvement strategies and laboratory testing solutions that create flow, deliver efficient operations and ultimately positively impact patient care. This role will manage laboratory process evaluations and reviews to then lead the implementation of improvement strategies based on the principles of continuous improvement available through the Danaher Business System.
Wondering what’s within Beckman Coulter? Take a closer look.
Join a team where you can be heard, be supported, and always be yourself. At Beckman Coulter, a Danaher company, we’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. At first glance, you’ll see we are dedicated to advancing and optimizing the laboratory to move science and health care forward for more than 80 years. Look again and you’ll see we are invested in you and you’ll have the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. You’ll find the Danaher Business System, which makes everything possible. You’ll also see a company that investors trust—our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years.
And no matter where you look at Beckman Coulter, at the heart of what we do, you’ll witness our shared purpose—helping realize life’s potential—in action. Our work helps improve millions of lives. We hope you’ll see yourself here, too.
What you find at Beckman Coulter —and within yourself — might just change the world!
In this role, you will have the opportunity to:
Work with North America Commercial Lab Automation Sales Managers and cross functional sales teams to identify automation-ready customers for process improvement implementation and reference site development.
Conduct onsite evaluations of the customer’s total laboratory operation.
Collect, gather, parse and analyze system and automation performance data using excel-based analytics.
Identifying process improvement opportunities in the pre-analytical sample processing area and in post-analytical sample and result management.
Make recommendations that will result in improved laboratory performance.
Recommendations will focus on adoption and implementation of Beckman Coulter automation technology as well as process changes to streamline workflow based on the tools and principles of continuous improvement, as practiced through the Danaher Business System.
Create customer facing outputs or deliverables in the form of presentations and/or written reports.
Facilitate various continuous improvement events at the customer site to help them meet predetermined goals.
Work with customers to establish clear expectations and metrics for performance if/when recommendations are adopted.
Develop and nurture relationships with key customers through identification and implementation of best practices, ensuring delivery of promised outcomes after implementation of new DBS/Beckman Coulter automation solutions as well as through supporting growth and optimization of operations throughout the length of the customer-manufacturer relationship.
Consulting will be delivered to customers in both the pre-sales and post-sales settings.
Requires a bachelor’s degree, preferably in Clinical Lab Science, BioMedical Engineering, Industrial or Process Engineering. Education in other engineering/healthcare related field may be acceptable.
5 + years of experience required with at least 3+ years of experience working in a clinical laboratory environment or selling/servicing into a clinical laboratory highly preferred; with another 2 + years of experience in laboratory process improvement efforts highly preferred.
Ability and willingness to travel up to 75% of the time in North America for on-site work with clinical laboratory clients.
Knowledge of Excel as an analytics platform for large data sets is required and experience using Microsoft PowerPoint to create presentations and other customer-facing deliverables.
It would be a plus if you also possess:
Demonstrated competencies in areas of continuous improvement, process analysis, laboratory operations, data management and analytics, laboratory automation, system integration and implementation are strongly desired.
Excellent customer-facing presence, presentation and communication skills required
Experience as a practitioner of lean and continuous improvement with experience using tools for advanced process analysis and improvement.
Experience as a facilitator of process improvement events within or outside of the laboratory setting.
Experience with Microsoft Visio and Computer-Aided Design (CAD) in any program or platform.
System thinking to enable laboratories to significantly improve performance.
Familiarity and understanding of Beckman Coulter systems, automation and IT products is highly desirable
Beckman Coulter, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to associates’ and their families’ lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at https://danaherbenefitsinfo.com/ . We believe you’ll like what you see.
At Beckman Coulter, we’re driven by a sense of wonder for what we can create—and what we can become. Here, you’ll accelerate your career while driving innovation that improves lives. You’ll work hard and try new things, with guidance from committed leaders, powerful DBS tools, and the support of a global organization. As part of the Danaher family of 67,000 associates across the globe, your possibilities for growth and development are unparalleled.
We believe that creativity and innovation thrive when the most diverse set of voices are heard, and that’s why we’re taking concrete steps to ensure that we’re fostering an inclusive and engaging workplace for our team. If you’d like to learn more, read stories from our associates on our Careers Blog or reach out to one of our recruiters.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here.