Danaher Corporation Technical Services Consultant in New York, New York
Technical Support Consultant is responsible for actively driving and managing the technology selection stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products and solutions. The Technical Support Consultant must be able to articulate product and mechanical solutions to customers and sales representatives. Must be able to establish and maintain strong relationships throughout the sales cycle and build followership.
Primary responsibilities include: Technical and in-depth knowledge in key process applications including conveyor lubricant, filler cleaner and CIP processes..
Provide and coordinate Tech Service phone support to sales reps: for product selection, troubleshooting applications and failures, assist with proposals
Sharepoint support for Tech services, margin enhancement through MAVE, assist with revenue growth, site audits for various water treatment issues and present at customer seminars.
Train customers, field sales representatives and other ChemTreat associates as required.
Responsible for product and application support for assigned applications and support general industry in the conveyor lubricant and filler cleaner line.
Responsible for representing the product to customers and at events such as conferences, seminars, etc.
Able to respond to functional and technical elements of proposals and bids.
Contribute to growth in key industries while growing total operating profit.
Able to convey customer requirements to product management teams.
Responsible to support corporate account managers as assigned to manage key performance indicators and drive results.
Must be able to eliminate sales obstacles through creative and strategic approaches.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .