Danaher Corporation IT Technician (m/f/d) in Nussloch, Germany
Position Summary and Overview of IT Technician
The IT Technician is responsible for the desktop support in the EU region.The role will be based at the Nussloch site and will be part of a team providing IT services to numerous sites across Europe. This includes 1st & 2nd line support to all company hardware/software meeting agreed SLA’s. The role will be responsible for OS deployment, IT procurement and basic network troubleshooting.
• Installation, configuration and support to all hardware including laptops, desktops, printers, phones etc.• Installation, configuration and support to all software including Windows, Microsoft office and other company applications• Active Directory administration• Escalation of faults, both internally and externally• Network security and compliance• IT Procurement• Responsible for onboarding/offboarding process• Support of company mobile devices• Creation of knowledge base articles• Maintain an excellent level of customer service• End user training where relevant
• Preferred Industry Certifications – CompTIA A+/Network+, MCP• Strong understanding of Windows operating systems and office packages.• IT hardware experience of desktops, laptops, printers etc.• Basic networking knowledge including DHCP and DNS.
Competencies• Excellent communication skills in German and English required, both verbal and written• Ability to create and maintain professional business relationships• Self-motivated with a positive attitude• Excellent problem solving• Ability to meet deadlines and manage stress effectively in high-pressure situations• Driven to develop new skills
Travel % of Travel, include approximate overnight stays per week• Travel expectations for this role are low (<10%)
Location: • This Position is located at our site in Nussloch, Germany
Reporting to:• This role will report to European Services & Operations Manager
Our employees are our greatest asset. Therefore we offer competitive salaries and other benefits such as:
• We support Work & Life balance: We offer flexible working hours, employer subsidy for several gyms, and an excellent canteen.• We also offer a Funded Pension Scheme.• We help Families & Individuals: We offer advice on caring for the elderly, psychological counseling, and childcare.• We encourage Career Development: Danaher encourages professional development and mobility worldwide through a structured “Danaher Go Process” open to all internal employees• We offer Training Opportunities: We have a wide range of internal programs including leadership trainings, coaching essentials, and our Danaher Business System (i.e. lean management).• Diversity and building Diverse & Inclusive Teams are a priority at Leica Biosystems and Danaher (awarded as best employer in 2019). Therefore, we have many initiatives such as the European Diversity and Inclusion task force and launch of “Women + Friends Europe”.
….Experience all of this and much more at Leica Biosystems Nussloch GmbH (a Danaher Company).
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .