Danaher Jobs

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Danaher Corporation Clinical IT Specialist in Petaling Jaya, Malaysia

Pre-sales phase:

  • Leads customer projects including following tasks from sales phase to after sales phase

  • Pre-sales phase presentation support

  • Supports on request with demos and expertise on Lab organization

  • Creates concepts for workflow, lab organization and connectivity

  • Determines customer experience/skills to determine training needs

Implementation phase:

  • Customer workflow assessment & optimization

  • Communicate with customer on installation requirements and plan

  • Integrates new IT solution into existing or new workflow

  • Installs IT solution, connects instruments, host and verifies connectivity together with service and application representatives

  • Installs, configures and tests software/hardware systems at customer site

  • Provides trainings to customers

  • Provides timely troubleshooting support

  • Ensuring contact with the global support organization and product management team for enhancement development

REQUIREMENTS

  • Bachelor’s degree (or high-diploma holder with commensurate experiences) in Information Technology, Computer Science or equivalent

  • Relevant experience in technical support and network administration

  • Hands-on experience in Windows Servers, Windows PC, MS Office, LAN, VLAN, WLAN and TCP/IP networking

  • Proficient in Microsoft SQL server or the other database administration and management

  • Experience in managing routers and firewalls

  • Good problem solving and interpersonal skills

  • Self-motivated fast learner with passion on new technologies and strong sense of responsibility

  • Proficient in spoken/written English

  • Team player who can work smoothly with internal associates, customers and end-users

  • Experience in Lab information Systems or similar within a clinical environment (i.e. hospital, laboratory, university) is an asset

  • Commercial and client-oriented

KEY SKILLS

  • Windows

  • MS SQL

  • Proficient in network troubleshooting and

  • Proficient in IT security setup

  • Knowledge in Domain authentication

  • Hardware Experience/knowledge

  • Active Directory (Not compulsory but will be an asset)

  • VMWare (Not compulsory but will be an asset)

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.

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