Danaher Corporation Service Technician in Philadelphia, Pennsylvania
Danaher Company Description
SCIEX – An operating company within Danaher’s Life Sciences platform
SCIEX helps to improve the world we live in by enabling scientists and laboratory analysts to find answers to the complex analytical challenges they face. Our leadership in LC-MS and CE-MS have made us a trusted partner globally to those who are focused on basic research, drug discovery, food and environmental testing, forensic toxicology, clinical research and diagnostics. With over 40 years of innovation, we continue to redefine what is achievable in routine and complex analysis.
We are seeking smart, team-oriented people who have purpose and are committed to helping us deliver Answers for Science. Knowledge for Life. ™ Our global team, located on every continent, is our greatest strength, bringing diverse perspectives and breakthrough thinking. With the power of the Danaher Business System behind us, it’s our people who have made us the industry leader. Come join our winning team. Visit us at www.sciex.com.
Sciex offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives.
Sciex is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
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Service Technician is responsible for developing the knowledge and skills to support the maintenance, installation and triage repair of Sciex products at both internal and external customer sites. This entry-level position works under close supervision and mentoring by a manager, regional specialist and senior engineers within the territory. Tasks are performed independently as competencies are developed.
Primary Responsibilities •Completes and successfully pass assigned training tasks •Develops knowledge of Sciex products •Learns and develops the customer support and technical skills necessary to perform high quality maintenance and triage repair on instruments •Performs preventive maintenance and triage repair on select products •Accompanies experienced Field Service engineers on installation and repair calls •May perform some installation/repair independently as ability improves •Learns and completes basic administration duties (closing out calls, SMAX, etc…) •Maintains own tool and parts inventory to ensure adequate supply
Basic Qualifications •Associate’s degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering •Entry level experience
Preferred Qualifications •Ability to learn troubleshooting and problem-solving procedures •Effective communication skills •Ability and willingness to lift up to 50 lbs •Requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist. •Must be able to climb a minimum 30 foot ladder •Exposed to seasonal weather based on geographic region •Exposed to moving parts and electricity that require safety protocols •Exposure to varied travel conditions either driving or flying •Travel required/Valid Driver's License. •Travel by vehicle or airplane within assigned geography, up to 50% overnight travel may be required. •Meeting Vendor Credentialing requirements are an essential element of this position.
Danaher Corporation Overview
Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years. At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Job Function: Customer Support
Primary Location: North America-North America-United States-PA-Philadelphia
Req ID: SCI002468