Job Information
Danaher Corporation Histology Application Consultant (London/South) in Portsmouth, United Kingdom
Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.
Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
An exciting chance to join our highly successful team as an Histology Application Consultant covering the London and South UK territory. Ideally to cover the territory most effectively you will live within a commutable distance of London although candidates from Portsmouth, Chichester, Brighton or Kent will also be considered.
The ultimate objective is to support customers throughout the entire customer journey whilst growing core reagent and product sales through market intelligence. The role will work in close conjunction with the entire (local) Leica Biosystems team to provide optimal customer support with demonstrations, tenders responses, and sales growth.
The role will assist in increasing market share through effective promotion and selling efforts and by defending achieved market share against competition.
This position is part of the UKI Commercial team and will be hybrid . At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.
You will be a part of the Application team and report to the Sales Enablement Manager. If you thrive in a fast paced environment and want to work with a great team. building a world-class commercial organisation,—read on.
In this role, you will have the responsibility:
Applications Tasks – Post Sales
Instrument and software training to customers
Troubleshooting and assisting customers with application issues
Instrument validation support
Commercial Tasks - Pre Sales
Generate and develop sales and product awareness of Leica Biosystems product portfolio directly through customer visits & product information, samples and customer trials.
Instrument demos
Assist with technical tender responses
Supporting Account Manager in customer meetings
Work closely with entire (local) Leica Biosystems team on business strategy to achieve increased sales on territory
Support at trade shows
Key Responsibilities
Reagents Sales
Generate and develop sales and product awareness of Leica Biosystems product portfolio directly through customer visits & product information, samples and customer trials.
Follow-up new leads generated by marketing activities, product presentations & workshops. In conjunction with the Account Manager, plan and implement sales initiatives in order to address specific tactical and/or strategic business needs. Be pro-active in customer visits, not just reactive to customer requests. Record and actively manage activities in Salesforce.com.
Customer Acquisition and business development
Collaborate with Account Manager in researching and identifying potential new customers in line with strategic directives in order to generate sales and to expand the Leica Biosystems customer base. Key areas to target include current Leica Biosystems users, users of non-Leica Biosystems platforms, Clinical and Research customers. Identify and qualify opportunities to offer consumables and reagents with instrumentation to further increase sales in new market segments. Record all activities as requested by the (local) management.
Demo/Negotiations & Support
In collaboration with the entire (local) Leica Biosystems team, initiate and coordinate demos of Leica Biosystems products at customer sites. Lead customer visits for demonstration at LBS Facilities. Participate in seminars and meetings as necessary in order to promote existing and new products to customers in line with the existing promotional programs and strategies.
Perform or assist during value stream mapping projects in order to promote existing and new products to customers, addressing their specific needs.
Market & Competitors Research
Supply information on market share development, competitor’s activities, trends and market developments in geographic region of responsibility to Sales Management and Marketing. Record customer contacts as requested by the (local) management in the relevant CRM systems.
Training and Support
Performing customer training directly in the demonstration of:
Instrument use
Software functionality
Protocol development for the customer
Leica Biosystems consumable products
Provide application support, with a commercial awareness, to customers as required including in-field troubleshooting of application problems and diagnosing rudimentary hardware and software failures
What you’ll need to do the job
BA/BSc in Life Science or equivalent field
Previous experience as a Biomedical Scientist from a Histology background with specific experience in:
Specimen Dissection
Tissue Processing/embedding
Microtomy/cutting
Routine H&E staining using automated platforms
Special Stains
IHC & ISH staining using automated platforms
Excellent problem solving and analytical skills. Able to quickly identify customer needs and adapt support based on those to gain customer trust and win
Commercial awareness: mindset of winning competitive customers for Leica and being brand ambassador, identification of potential customer needs for lead qualification
Strong communication skills – able to make presentations in front of different audiences and stakeholders, holding a training class, being exposed to C-level suite when needed
Must be willing to travel within their defined territory up to 80% of their time and also attend Sales and related product meetings as required nationwide.
At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide
Diversity & Inclusion
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.