Danaher Corporation Application Specialist-Northern California in San Jose, California
Are you passionate about finding a cure for Cancer?
Have you or a family member or friend been affected by cancer?
Leica Biosystems is the leader in Cancer Diagnosis field.
Danaher the parent company of Leica was just rated one of Top 10 Companies to work for in the United States.
At Leica, we are looking for a to provide technical service and support on scientific and clinical instrumentation within the Leica Biosystems division.
Leica Biosystems Pathology Imaging, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Provides technical expertise to sales representatives, resellers and customers during the sales process. Responsible for the development and use of a set of software tools to improve the accuracy, completeness, and timeliness of Quotations, Orders and Order Changes.
Leica Biosystems, Inc. is an equal opportunity employer. We evaluate qualified applicants withoutregard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Position SummaryTo provide in-field technical applications support for our current and “next generation” range of automated immunohistochemistry instrumentation and reagents. Achieve Leica regional sales and profitability goals within assigned territory.
Major Responsibilities Support Leica in order for Region to achieve sales goals monthly, quarterly, and annually in the IHCInstrumentation and reagent consumables. Installation and Evaluations of IHC Instrumentation sold and evaluated in the region Evaluations of antibodies and probes in Region. Build an in-depth understanding of new product technologies and their applications in a diagnostics immunohistopathology environment. Design and perform investigation of tough technical applications while working with TechnicalService, Applications Manager and global business units Response and documentation of PMDRs on IHC instrumentation in conjunction to working with BUand Customer on appropriate response and follow up training necessary Follow normal Standard Work for customer complaint handling to ensure total customer satisfaction. Install and Conduct in field post purchase applications support and training with customers Prepare weekly territory status reports to Applications Manager including but not limited tocompetitive information, product issues, customer issues, target account lists, expense reports andtravel calendar as asked by manager.
Preferred Education, Experience, SkillsEducation: BA/BS in Life Sciences or equivalentExperience/Skills: Understanding of IHC and Histology marketplace or a related discipline 1-3 years’ Histology laboratory experience in clinical, research, or industrial setting with a practicalfocus on IHC 1-3 years’ experience in the optimization, operation, functionality, and support of both manual andautomated IHC instrumentation and related products preferred.Travel: required estimated 75% of timeLanguage: English
Competencies/Behaviors Excellent time management and organization skills are a must Problem solving/critical thinking Must possess excellent customer relations/service skills. Self-motivated and independent thought are critical Goal oriented, results driven Good interpersonal and communication skills are key Work independently but able to interact as part of a team member Proficient in computer skills (Excel, Word, PowerPoint, Lotus Notes, SAP)Scope of the RoleSupervisory Responsibility: 0Approximate Direct Reports: 0 Approximate Indirect Reports: 0Financial Responsibility Domestic/International/Global: DomesticInternal Relationships: Sales team Field Service Engineers Customer ServiceExternal Relationships: Customers, Lab Managers, Supervisors, Technical Staff and Pathologists
Physical Demands & Working EnvironmentThe physical demands and work environment characteristics described here are representative of thosethat must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to perform the essential functions.Physical demands: While performing the duties of this job, the employee is occasionally required towalk, sit, stand, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms;balance, stoop, bend, talk and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision,peripheral vision, depth perception, and the ability to adjust focus. This position will require heavy travel by car and flying in and out of airports with possible long waittimes.Work environment: While performing the duties of this job, most work is in a laboratory environmentsetting. Lighting and temperature are adequate. The noise level in the work environment is usually quietto moderate. Due to the laboratory setting, instrumentation will be present that can present electrical hazards andmay have moving parts. Chemicals and patient specimens may be present in the laboratory. It will be necessary to followrecommended as well as facility guidelines and when applicable wear appropriate PPE (Personalprotective equipment). Closed toed shoes should be worn at all times in the laboratory setting. May be requested to work extended hours and weekends for special program events and/or training
Check out our benefits here: www.danaherbenefits.com
This job description in no way states or implies that these are the only duties to be performed by this employee. The incumbent is expected to perform other duties necessary for the effective operation of the department or unit. This job description may be changed at any time.
Diversity & Inclusion
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .