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Danaher Corporation Customer Service Officer in Seoul, South Korea

Purpose of Position

Hach Company manufactures and distributes analytical instruments and reagents used to test the quality of water and other liquid solutions. We are looking for a techno commercial person with some work experience in order processing and customer service for this growing business.

Key Responsibility – Customer Service

  • Prepare and close approvals for order bookings – proposed discounting and final approvals as needed

  • Perform order booking activities through ERP(Oracle) and issue commercial invoices in time.

  • Coordinate between customer / sales team / service team and supply chain

  • Respond to queries from customers and provide assistance/support/coordination for resolution of both pre-offer and post-order customer concerns

  • Support commercial team with daily booking to shipping analysis and drive daily management / visual management rhythms for the order fulfillment process

  • Support and/or lead relevant continuous improvement initiatives from time to time

  • Deliver key outputs within relevant service levels

  • Ad-hoc work when required.

Key Responsibility – General Office Admin

  • Manage and administer office space, facilities to ensure smooth running of business operation.

  • Claim vouchers related to office maintenance.

  • Ad-hoc work when required.

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.

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