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Danaher Corporation Flow Field Application Specialist in Seoul, South Korea

This position will provide technical and application support for pre-sales and after sales for direct operations as well as channel partners’ region. Responsibilities include providing application support for existing customers, demonstrations for prospective customers, scientific programs, troubleshooting technical problems and customer training in the use of our Flowcytometry product. He/she will work closely as a team together with Sales, Marketing and FSE to achieve Korea’s business targets.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This position will be responsible for, but not limited to the following

  1. Pre-sales support

• Product presentation

• Demonstration/ workshop

• Application seminar

• Internal training (Sales/Channel partner)

  1. Post-sales support

• Product training for BEC LS Flow product-installation and re-training

• Technical support and troubleshooting to customers

• Experiment support

• Regular customer meeting (on/off -line)

• Communicate with global and regional application team to support Flow business

  1. Support MKT activity as an application specialist

• Provide approved applicational materials from BU

• Facilitate the disseminating of technical & application and marketing information for Korea

• Promote MKT campaign at the customer site and local MKT event

• Provide support on new product launch activities

QUALIFICATIONS:

Education

At least a Bachelor degree in Biology/Medical Science/Life Science related majors required. Master degree and above is preferred.

Working Experience

At least 2 years of scientific research/ application experience in life sciences industry

Required Skills

  • Ability to support customers within product range or assigned district

  • Ability to achieve customer satisfaction.

  • Ability to offer solutions and achieve business targets.

Other Qualifications:

  • Good attitude, positive & responsible

  • Learn customers’ needs and meet customer requirements

  • Fast learning and Self-driven to develop expertise to expand repertoire of skills

  • Good analytical and troubleshooting skills

  • Understand complex technical and non-technical documentation

  • Great communication skills

  • Acknowledges and addresses issues honestly and without judgment

  • Shows respect and teamwork for all team members

  • Excellent English skills in speaking, reading and writing

  • Ability to work independently

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.

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