Danaher Corporation Key Account Manager in Seoul, South Korea
Be part of something altogether life-changing
Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
What you’ll do
Improving sales and profit from assigned key accounts through strategic account management
Focusing on business visibility improvement through accurate and timely forecasting of order and sales
Pursuing business opportunity expansion with customer intelligence and market insight
Developing a solid and positive relationship between Key account customers and Cytiva
Resolving Key account customer issues and complaints
Developing a complete understanding of key account needs
Handling communications between key account customers and Cytiva internal teams
Strategic account planning to improve financial outcome
Negotiating contracts with the key accounts and establishing a timeline of performance
Working with various team members from other departments including modality, application, service, indirect sales channel, finance, logistics, marketing and etc. to ensure customer needs are met and Cytiva’s goal is achieved.
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with partners, and possible use in future case studies or company training
Meeting all customer needs and deliverables according to proposed timelines
Analyzing key account customer data to provide customer relationship management
Growing relationships and bringing in new clients
Who you are
+5 years of experience in B2B business
Technical expertise in BioProcess and Life science domain
Goal-oriented, organized great teammate
Excellent interpersonal relationship skills
In-depth understanding of key account customers and their position in the industry
Basic computer skills including Microsoft Office Suite, and experience with CRM software.
Strong negotiation skills with ability of following-through on customer contracts
Able to analyze data and sales statistics and translate results into better solutions
Strong business and commercial acumen
+3 years of direct sales or equivalent role in life sciences and bio-pharmaceutical manufacturing industry
Bachelor’s degree in life science related subject.
Outstanding Excel skill
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.