Danaher Corporation ITS Specialist in Shanghai, China
Work scope of the position includes but not limited to:- Provide technical expertise and advisory about AQURE (Radiometer’s POC-IT management system) and design the appropriate solution according to the customer process and needs- Draft technical part of the solution proposal for the customers- Manage the implementation projects from requirement and solution confirmation, hardware preparation to the technical environment check, installation and interface development with 3rd party IT providers- Independently install AQURE in the hospital and finish all the system configuration, initiation, device connections and the interface setup with LIS, etc.- Develop customized reports and e-learning courses in the system as requested- Be responsible for the user and distributor training on site and make sure the processes are clearly understood and executed- Make the user manual, training materials and other project documents as needed- Provide technical support over the phone or on site when needed and help the users or field engineers to solve the issue as quickly as possible, need to be always on call- Think out of the box for technical solutions that cannot be fulfilled by standard enterprise products and discuss with the team on alternative solutions
Requirements:- Bachelor’s degree from recognized universities with major in computer science, information engineering, electronic engineering or related disciplines- Above 2 years working experience on IT system implementation and maintenance, preferably in the healthcare industry or hospital environment would be an advantage but high potential fresh graduates are also welcome- Good knowledge and hands-on experience on SQL language and SQL server management- Good knowledge on computer hardware and system, networking and TCP/IP is required- Good understanding or previous experience on hospital IT systems such as HIS, LIS, EMR, PACS and system integration is a big advantage- Good customer communication skills and service-centric mindset is a must;- Good English reading and writing is required, should be able to communicate with colleaguesfrom other countries or join global workshop and training when needed;- Frequent travel around China is requested
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .