
Job Information
Danaher Corporation Bioprocess Single Use Upstream Product Specialist – Asia Pacific in Singapore, Singapore
Be part of something altogether life-changing
Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
What you'll do
Responsible to provide pre- and post-sales support for the Single Use Solutions – Xcellerex / WAVE product portfolio, product demonstrations, applications support, technical presentations, team selling activities, and customer product training within an assigned region.
Develop, coordinate, and deliver product training to Customers, Account Managers, and Sales Specialists on Xcellerex/ WAVE products and applications within assigned region.
Improve customer satisfaction and retention through troubleshooting and continuing education and optimization of customer processes.
Maintain effective communication within commercial team and customers & gather information on the customers' needs and relay that information to the sales force to identify present and future customer needs and to enhance customer relations, where applicable.
Use market data and product knowledge to assist sales teams in developing sales, marketing, and customer account sales strategies.
Provide competitive product insight and provide regular feedback on customer satisfaction and needs to internal stakeholders.
Provide leadership on Xcellerex/ WAVE hardware and consumables sales. This includes knowledge of customers' plans & needs, Cytiva products, applications, marketing & sales support collateral, and competitors' portfolios.
Champion Practical Process Improvement (PPI) initiatives and Design in activities.
Serve as a technical expert for cell culture processes and Cytiva single-use bench- and large-scale bioreactor systems internally and for biopharmaceutical/biotechnology customers.
Know how on the operations of a Biopharmaceutical industry with hands on experience with Upstream unit operations.
Proficient with handling single use Bioreactors, Mixing systems, Connections/ disconnections etc., Understanding on the Upstream processes not limited to Microbial/ Cell culture-based approaches, Understanding on process flow for various types of Applications such as mAbs, Vaccines, Cell and Gene therapy etc.
Detailed orientation on the following - Seed preparation | Inoculation | Single use bag installation | Point of use tests | Operations | Scaling.
Having experience on NPIs for single use application and make strategy to promote regional and global launched NPIs specially on SU consumables.
Detailed insight on the manufacturing process flow for Single use products not limited to 2D bags used for Storage [ includes Media, Buffer, DS, DP etc.], 3D storage bags, Mixing chambers, Stirred tank Bioreactors.
Who you are :
Minimum postgraduate degree (MSc or PhD) in a relevant science/engineering with 5+ years of experience of scientific laboratory experience in cell culture, process development work for upstream cell culture processes from shake flask to pilot scale.
Good understanding or experience in diverse workflows such as Monoclonal Antibody, vaccine, Viral vector for development, production and process control.
Experience in tech transfer or scale-up of upstream process.
Strong, working knowledge of Upstream and Perfusion unit operations.
Experience in biologics, cell therapy or gene therapy processes.
Ability to work in a team and leadership qualities with proven experience, and success working cross functionally with various teams are desirable.
Good customer service experience is desirable.
Understanding of cGMP, validation and regulated environments for bioprocessing.
Strong analytical, interpersonal and communication skills. Strong presentation skills (public speaking and lecture experience desired)
Proficient in English verbal and written communication.
Independent self-starter who can work to achieve or exceed defined goals.
Senior Bioreactor Application Scientist candidate would be required to satisfy in advanced experience in the technical/scientific criteria.
Experience with the Cytiva UNICORN, Wonderware, Emerson DeltaV, or other control systems desirable.
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Quality Specific Responsibilities:
Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to Cytiva HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int'l Law is broken.
Knowledge and understanding of all Environmental Health Policies (including but not limited to Cytiva EHS Policies, Cytiva Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int'l Law is broken.
Aware of and comply with the Cytiva Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlinesIdentify and report any quality or compliance concerns and take immediate corrective action as required
Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.