Danaher Jobs

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

The Role: This very interesting position is located in Singapore and reports to Service Manager SEAT.

YOUR RESPONSIBILITIES :

• Providing 1st and 2nd level customer support for service requests and emergency

• Field servicing Leica Microsystems with key products Medical/Stereo microscopes and EM Sample Preparation.

• Installation of new instruments and assist with product demonstrations

• Actively involved in identifying instrument failures and providing detailed failure analysis in the field to help improve overall field efficiency, customer satisfaction and drive improvement solutions.

• Maintenance of demo instruments to ensure excellent working order

• Perform preventive maintenance and troubleshooting

• Provide excellent customer service by providing safe, timely and accurate repairs in a courteous and professional manner

• Working closely with the Service Admin team to ensure timely delivery of quality of customer service

• Maintain accurate instrument service reports and documentation through online service documentation systems.

  YOUR PROFILE :

• Diploma or Degree qualifications in electronics, engineering or similar discipline mandatory

• Good knowledge of Basic Computer and Networking principles

• Basic mechanical understanding

• Communication skills – be strong communicators who can talk with customers and explain complex issues to people without technical knowledge

• Critical thinking – must use logic to solve issues and develop more efficient systems

• Diagnostic abilities – a key aspect of a field engineer’s daily duties is diagnosing problems with existing equipment and finding solutions to them, so great diagnostic abilities are essential

• Analytical thinking – the ability to analyse systems and manage technical tasks is important in this job, and needs the technical and analytical skills to carry these tasks out effectively

• Problem-solving skills – provide technical support for different projects, including the testing and maintenance of systems, so good problem-solving and troubleshooting abilities are essential in this role

WHAT WE OFFER :

• Continuous training, support and focus on your personal development

• Option to work from home with manager’s approval

Leica Microsystems is Danaher company. At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, colour, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

GET MORE INSIGHT

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.