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Danaher Corporation Senior Sales and Application Specialist, Medical in Singapore, Singapore

Leica Microsystems has helped shape the future of microscopy for over 170 years by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Overview

Overall responsibility for the designated regional countries sales, and customer satisfaction. Develops and implements a comprehensive strategy that maximizes Leica Microsystem’s opportunities across all products and product lines. Assists in the development of short, medium, and long term plans to achieve country’s strategic objectives. Regularly interacts across functional areas with channel partner’s senior management or executives to ensure unit objectives are met. Ability to influence thinking or gain acceptance of others in sensitive situations important

Responsibilities

SALES PERFORMANCE

  • Support all Partner sales activities from Deal Registration to Closed Won.

  • Support onboarding enablement (sales training)

  • Manage sales pipeline and forecast and comfortable operator of CRM platform with strong analytical application

  • Monitor quality of work and identify opportunities for continual improvement.

  • Effectively manage time, workload and shifting priorities.

  • Seek out and embrace feedback, take on tough assignments to improve skills, keep knowledge and skills up-to-date and turn mistakes into learning opportunities.

  • Meet or exceed partner’s expectations by anticipating and resolving their issues.

  • Assist in knowledge transfer of administrative tasks between partner’s administrators and internal teams.

  • Act as an escalation point and advocate for critical partner’s issues, collaborating with other departments as needed.

  • Establish and build strong key accounts in order to achieve growth and acceptance Leica’s range of Surgical Microscopes.

  • Ensure thorough knowledge of customer base in territory and maintain complete customer records by customer classification and market segmentation in order to achieve sales objectives.

MARKET TRENDS AND COMPETITION

  • Keep abreast of relevant surgeries’ trend in Neurosurgery/ Spine/ ENT/ Ophtalmology, and market altitudes; needs; potential; coverage; distribution and competition in order to meet the short and long term business goals.

TECHNICAL PRODUCT SUPPORT

  • Ensure a current technical and application knowledge of the product range is maintained in order to proficiently support customer needs.

  • Perform pre-sales presentation and product configurations of the medical device.

  • Conduct product demonstration, product / in-service training, stand-ins, and ad-hoc customer support when required.

  • Able to conduct product application in operating theatre environment with deep clinical procedure knowledge

  • Participate in trade exhibitions, official functions, congresses and seminars.

NEW BUSINESS GENERATION

  • Ensure opportunities to generate new business via a thorough knowledge of market potential, customers' activities, current coverage, distribution, competition are seized in order to maximize growth, with discipline management of funnel size.

  • Able to collaborate with distributors on market development, and manage turnkey projects

LOGISTICS AND COST CONTROL OF DEMO STOCK

  • Control gross and net value of demo stock within agreed limits or to stock models to allow adequate demonstration coverage in order to achieve sales budget.

OTHERS

  • Compliance to regulatory, international and company’s EHS requirement

Requirements

  • Tertiary qualifications in biomedical engineering, science or related disciplines

  • Minimum 5 years of sales experience within surgical/medical device industry, with strong key accounts management. Or minimum 3 years of distributor management.

  • Working knowledge of surgical equipment industry, operating room/ hospital environment, key surgical procedures, market trends analysis and potential growth capitalization

  • Highly motivated & self-starter in sales target & growth plan pursuit

  • Possess Class 3 driving license, ability to travel within short notice, and flexibility to work on weekends if required.

Key Relationships

Internal

  • Managing Director

  • Management Team

  • GSR or BA Directors

  • Inter-department Colleagues

  • Intercompany Colleagues

  • Sales & Marketing Managers

External

  • Competitors

  • Vendors

  • Consultants

  • Agencies

  • Customers

  • Distributors

  • Government

GET MORE INSIGHT

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment? Do apply online with your complete documents (cover letter, CV, certificates). We are looking forward to your application!

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

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