Danaher Corporation Field Applications Specialist-Bioprocess Chromatography Hardware in South San Francisco, California
Help us improve access to life-changing therapies that can transform human health
We are Cytiva, a global provider of technologies and services that advance and accelerate the development and manufacture of therapeutics. Formerly part of GE Healthcare, we have a rich heritage tracing back hundreds of years, and a fresh beginning since 2020.
Our customers undertake life-saving activities. These range from fundamental biological research to developing innovative vaccines, biologic drugs, and novel cell and gene therapies. Our job is to supply the tools and services - the pots, pans, soups and sauces - they need to work better, faster and safer, leading to better patient outcomes.
We are looking for a Field Applications Specialist with strong knowledge of control systems to work with our expert Bioprocess Chromatography Hardware team of 15 employees across the United States and Canada. Do you have a passion for TECHNICAL SALES AND PROBLEM SOLVING? Then we would love to hear from you.
What you’ll do
Support our Customers, Bioprocess Chromatography Hardware Sales Specialists, and Account Managers
Provide expert technical and product knowledge during the sales process by demonstrating superior product, automation, and application knowledge for our bioprocess hardware and software.
Support customer purification and manufacturing projects by providing product and applications information, answering inquiries, giving presentation, assist with logistics, and provide limited bench work.
Solve automation challenges customers experience with our products
Help customers integrate our equipment into their automation and historian infrastructure
Accountable to the BP Hardware Modality for performance of Zone sales goals; work with your assigned area sales team to meet and/or exceed these sales goals.
Develop, coordinate, and deliver product training to Customers, Account Managers, and Sales Specialists on products and applications within assigned region.
Improve customer satisfaction and retention through troubleshooting and continuing education on application of our products on customer processes.
Maintain good communication with customers and gather information on the customers' needs, relaying that information to the sales force in order to identify present and future customer needs and to enhance customer relations, where applicable.
Support trade shows and professional conferences by performing product demonstration and seminars.
Use market and product knowledge to assist sales team in developing sales, marketing and customer account sales strategies.
Provide competitive product insight and provide regular feedback on customer satisfaction and needs to internal stakeholders.
Communicate regularly with Modality Leader and Sales Specialist team to ensure coverage of pre and post-sale customer support and training.
Who you are
Must have 3-5 years of Engineering or Scientific experience in a Biotech, Pharma, Engineering, Commercial manufacturing, or Academic lab environment.
BS Degree in Engineering or Science (Biology, Biochemistry, Chemistry)
Strong working knowledge of Control systems and Instrumentation
Hands on purification experience using AKTA instrumentation, UNICORN software, DeltaV, and Historians is desirable.
Extensive Unicorn/text editing practical experience is desirable.
Skilled at Time Management and know how to prioritize multiple projects in a professional setting.
Possess excellent written and verbal communication skills
Polished Presentation Skills; know how to read an audience during a presentation, and proficient in Microsoft Office Suite products.
To the extent you are applying for a position that requires you to operate a Cytiva owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record.
Willingness to travel extensively within specified geographic region, as well as occasional international for select purposes in support of customers and nationwide sales meetings and tradeshows.
Who we are
Whatever your role, we bring purpose and challenge into our everyday work. If you are driven to make the world a better place thanks to science and medicine, you’ll feel right at home here. If you’re flexible, curious and relentless, you’ll belong. If you are excited about a global culture, this can be the place to further your career.
Want to know more? Experience life at Cytiva on our Careers website, Instagram channel and LinkedIn page!
Cytiva is a 3.5 billion USD global life sciences leader with over 7000 associates across 40 countries who are dedicated to our mission to help us improve access to life-changing therapies that transform human health. As a trusted partner to customers that range in scale and scope, Cytiva brings efficiencies to research and manufacturing workflows, ensuring the development, manufacture and delivery of transformative medicines to patients.
Cytiva is part of the Danaher family of companies, a global science and technology innovator committed to helping customers solve complex challenges and improving quality of life around the world.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here.