Danaher Corporation Field Service Engineer - Sweden in Stockholm, Sweden
Find what drives you on a team with a more than 70-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers protect people. Our products serve a wide range of markets, so if your interests lie along the spectrum of Life Sciences to Industrial, you’ll find a rewarding role here. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.
Pall is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
Our Service team is growing, and we are looking to add to our talented team of Field Service Engineers to look after Pall customers across the Nordics (Sweden, Denmark, Finland, Iceland and Norway), however the role will be based from Stockholm in Sweden. This role would see you carrying out the installation, validation, calibration, maintenance, diagnostics and repair of Pall equipment at our Customer sites.
The Field Service Engineer position is responsible for the service and support of Pall’s customer base. Responsible for repair, installation, maintenance and calibration of Pall Corporation equipment at customer sites.
Predominantly covering the Nordics, with occasional travel to other countries
Customer Happiness - Increased efficiency, decreased downtime, regular Calibration and Preventive Maintenance, regular upgrades.
FSE’s are responsible for adding Service Calls into Pall’s Service Management System, scheduling their own visits and closing service calls at completion.
Drives a sense of ownership and urgency to ensure customer needs are addressed promptly and with an emphasis on a “first time fix”.
Training customer personnel in operation/maintenance of Pall Systems
Supporting sales growth, service growth and customer happiness by identifying leads for new equipment and services. Able to handle customer accounts and understand where Pall can add more value by offering extra services (e.g. rental units, consumables, service on other equipment, etc.).
Technical/Engineering qualification or equivalent experience
2 to 5 years Servicing experience ideally within a field based role
Electrical, hydraulic, pneumatic, mechanical troubleshooting, theory and application
Exposure to the pharmaceutical or Biotech experience would be helpful but relevant industry will be also be welcomed as excellent onboarding and training can be provided
Strong Interpersonal and Communication skills
Strong reasoning and problem-solving skills
Valid driver’s license and valid current passport required.
Willingness to travel - covering all countries in the Nordics area but occasional travel in other countries may be required.
Benefits include a company car, laptop, mobile phone, bonus, and a supportive team.
Able to identify, own and supervise any issues with an account, according to call procedure, to reach resolution.
Commercial experience, experience of or willingness to identify leads and promoting products or services
Inclination and ability to listen to stakeholders (e.g. Customers, Sales, Customer Service) and generate meaningful insights.
Deliver results while quickly adapting to changing priorities and unforeseen challenges.
Good at prioritising daily activities and possesses the drive and motivation to take action, resolving issues requiring immediate attention.
Good documentation practices and basic knowledge/understanding of GMP.
Great at adapting, flexible and understanding of change. Able to think quickly and respond positively to any changes.
Language skills – fluent in English and Swedish
Are you interested? Join our Team!!
If you would like to explore this phenomenal opportunity further and find out more about our competitive salary package, please do not hesitate to contact us.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.
If you’ve ever wondered what’s within you, there’s no better time to find out.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.