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Danaher Corporation Director, DBSL Global Business Operations in Sunnyvale, California


The Director, DBSL GBO is responsible for promoting and facilitating the successful implementation of the Danaher Business System (DBS), allowing the organization to meet its strategic objectives and Key Performance Indicator (KPI) targets. The Director, DBSL will work with the leadership team in Global Business Operations to develop and lead the DBS roadmap for the organization, driving adoption of DBS tools and continuous improvement programs. This role reports to the Sr. Director Process Governance and the scope is global in nature but works closely with regional leaders for strategy and implementation.

Essential job responsibilities:

  • Assist leadership in the development of a DBS Roadmap (i.e., how to use the DBS tools to drive balanced improvement in results and grow its businesses).

  • Drive targeted, sustainable improvement in QDIP (Quality, Delivery, Inventory and Efficiency) that is tied to KPI targets and Daily Management (DM) by using DBS tools, mentor skills, and the organizational change process.

  • Lead and manage Global Business Operations kaizen funnel

  • Ensure successful kaizen events by installing and ensuring compliance to the kaizen process (includes; planning of kaizens with a dynamic funnel process tied to PD and Daily Management, kaizen execution, and (3) sustainment of kaizens).

  • Directly provide formal and informal DBS training and coaching to department leaders and other associates

  • Promote and facilitate associate development in various DBS tools and kaizen leadership.

  • Improve DBS training and facilitation skills by pursuing certification in DBS tools (CP process for self and others).

  • Evaluate and approve Associates for CP certification.

  • Promote and facilitate diagnosis of workflow impediments and other wastes throughout the business, and provide expert counsel on appropriate DBS tools to eliminate them

  • Analyzes data to identify key performance indicators and negotiate team targets to ensure customer satisfaction and regulatory compliance

  • Benchmark and incorporate standard methodologies from other Danaher locations.

  • Be an active Leader in staff meetings, PD, and Daily Management reviews (as appropriate)

  • Manage key critical initiatives, track project achievements and deliverable adherence.

  • Assists Global Business Operations leadership with various related project and tasks


Education or Experience:

  • Bachelor’s degree with 12+ years of related work experience in process improvement within the global diagnostic or medical device field in high growth markets OR

  • Master’s degree in field with 8+ years of related work experience in process improvement within the global diagnostic or medical device field in high growth markets OR

  • Doctoral degree in field with 5+ years of related work experience in process improvement within the global diagnostic or medical device field in high growth markets

  • Mastery of DBS or TPS Fundamentals preferred; proficiency using lean tools and applying lean principles is required

  • Practitioner experience in functions/areas supporting Business Operations preferred

  • Project Management experience a must – certification a plus

  • Prior experience in medical device, life science or other highly regulated industry is preferred (with a working knowledge of corresponding regulations)

Knowledge, Skills, and Abilities:

  • Excellent English communicator via phone/webcam, email, presentation, and face-to-face.

  • Strong people leader

  • Outstanding organizational and interpersonal skills; ability to work and influence all levels of the organization from Senior Leaders, Functional Leaders, to project managers and practitioners in all functional areas

  • Proven process improvement and change management skills

  • In-depth experience with Microsoft Office (MS Excel, Word, PowerPoint, Visio, others)

  • Excellent customer relationship management, customer oriented

  • Effective coaching and mentoring skills

  • Understanding QTC value chain and ability to develop process

  • Presents projects, findings and analysis to management and executive levels

  • Metrics and results oriented with a continuous improvement mindset

  • Ability to champion DBS and develop and install best practices across diverse business environments

  • Ability and flexibility to work with cross-functional teams globally

  • Independence and good judgment, positive attitude, and an innovative spirit

Travel: estimated at 10% to 40%

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .