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Danaher Corporation Manufacturing Support Engineer in Sunnyvale, California

Job Title: Failure Investigation Engineer

Business Context: Each failure investigation team consists of approximately 3-7 individuals focused on diagnosing and resolving technical issues and providing technical recommendations. Issues may arise from both internal and external customers, including, but not limited to, production, customer complaints, and development. Teams typically focus on medium and high complexity issues for resolution requiring a quick turnaround time. The teams also provide key feedback to development organizations on guidelines for quality and reliability expectations.

Introduction to the role: We are looking for someone who is curious, observant, and is dedicated to continuous learning in a fast-paced environment. The associate will lead and coordinate medium to large scale investigations with guidance from senior associates and management. In addition, the associate will develop expertise in risk and impact assessment and provide guidance to development and implementation teams on technical requirements and project direction. This role will develop a nuanced technical understanding of the integration of Cepheid products.


  • Determine impact of failures to different areas of the business

  • Communication of results and investigation progress to management

  • Provide recommendations for investigation direction and/or countermeasures

  • Continuously document progress during investigations and prepare final reports

  • Analyze data to identify trends and areas for investigation

  • Investigate failures through established root cause analysis techniques and methods, such as data analysis and physical inspection

  • Recommend and implement improvements to current workflows, procedures and techniques

  • Design, execute, and interpret single and double factor experiments


Education or Experience (in years):

  • Bachelor’s degree with 2+ years of related work experience OR

  • Master’s degree in field with 0-2 years of related work experience.

Knowledge and skills:

  • Understanding of PCR and Cepheid products

  • Learn through on-the-job training

  • Statistics experience, including power levels, t-test, variance, and sampling plans

  • Ability to work independently and cross-functionally

  • Excellent organizational and communication skills (oral and written)

  • Excellent writing and documentation skills

  • Experience working in a laboratory

Physical requirements/abilities:

  • Pipetting

  • Sitting or standing at a lab bench

  • Operation of machinery

  • Occasional lifting


  • This role requires the associate is hands-on in the laboratory, including the use of hazardous chemicals and clinical specimens.

  • This role will be a swing shift and requires the ability to work M - F (1PM to 10pm).


  • Bachelor’s degree or higher in biological or engineering related discipline

  • Experience with design of experiments (DoE)

  • Experience with test automation including scripting

  • Experience with root cause analysis techniques and documentation of results

  • Experience working in a biology lab environment with clinical specimens

  • Experience working in a manufacturing environment and/or within manufacturing operations under cGMP, ISO and FDA regulations

  • Experience working with and running Cepheid products

Additional Job Posting locations: None.

The statements in this description represent typical elements, criteria and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

Operating Company: Cepheid