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Danaher Corporation Project Manager - Channels & Innovation in Sunnyvale, California

ESSENTIAL JOB RESPONSIBILITIES:

  • Responsible for leading projects and initiatives pertaining to the channel delivery model & Innovation for the support delivery for the Customer Care, Americas organization

  • Be an innovation advocate for opportunities to improve the delivery of services through existing and new channels based on customer insights and leading industry trends

  • Utilize standard project management tools and methodologies to manage, capture deliverables, track progress and drive accountability for the program and associated projects or workstreams

  • Define program resource needs, negotiate program resourcing plans and track resource usage over the course of the program

  • Interface with external vendors, as required, to ensure appropriate engagement and accountability in conjunction with internal resources and activities

  • Ensure effective communications with stakeholders, using a variety of tools and channels

  • Prepare, maintain, and present monthly program updates, action plans, and status reports for leadership reviews

  • Operate as a change champion and actively gather metrics and feedback to measure program effectiveness

  • Identify risks or challenges which could impact the program timeline and/or deliverables and develop mitigation plans to utilize in the event problems do arise

  • Work independently and complete basic problem solving

  • Lead and participate in cross-functional projects within a formalized Project Management Organization (PMO) structure

TRAINING RESPONSIBILITIES: (REQUIRED)

  • Complete all assigned and required training satisfactorily and on time

MINIMUM REQUIREMENTS:

Education and Experience (in years):

  • Bachelor’s degree in field with 5+ years of related work experience

  • Master’s degree in field with 3+ years of related work experience

Knowledge and Skills

  • Ability to adapt to change, proactively manage risks, clear roadblocks, and effectively communicate end-to-end program health

  • Successfully manage and lead teams in a completely remote work environment

  • Ability to use Visual Project Management methodology to manage programs / projects

  • Proven ability to quickly build trusted relationships at all levels of an organization, from SMEs to senior executives

  • In depth knowledge of Project Management applications, such as MS Project, JIRA, Miro

  • Experience using Business software to include: MS Office (Excel, Outlook, PowerPoint, Word), Conferencing Applications (MS Teams, Zoom)

  • Advanced problem-solving, conflict resolution, active listening, and time management skills

  • Experience with analytics and understanding of support metrics and KPIs

  • Ability to collect information from multiple sources, sort through, integrate, and resolve often conflicting requirements, and drive an organization through the various issues to resolution

  • Highly effective communication and presentation skills

  • Ability to perform in a fast-paced, goal oriented and time-sensitive environment

  • Ability to learn quickly and pick up tools, systems, and processes in a short amount of time.

  • Lean awareness and ideally experience of structured continuous improvement (Daily Management, Standard Work, Problem Solving, Kaizen, and Gemba Walks)

PREFERRED REQUIREMENTS:

  • PMP Certification

  • 3-5 years’ experience working in an FDA regulated Environment. Medical device or pharmaceutical preferred.

    Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

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