Job Information
Danaher Corporation Field Service Engineer in Tokyo, Japan
Be part of something altogether life-changing!
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.
The field Engineer for Cytiva is responsible for the maintenance, repair, troubleshooting and validation of equipment.
This position is part of the technical service department located in Shinjuku, Tokyo and will be on site. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.
What you will do:
Maintenance/Repair/Troubleshooting/Installation/Validation (GMP: IQOQ) of equipment
Organize strategic sales promotion/proposal activities to major customers such as maintenance/comprehensive contracts, inspection contracts, spare parts (spare parts) sales, etc.
Collaboration as a team with domestic & worldwide other branches/departments to manage customer’s outcome by controlling customer situation (revenue forecast/contract ratio/quality issues)
Deliver mid to large scale installation projects as project manager by collaborating with other departments
Preparation for launch of new equipment, obtaining service trainer certification
Customer support by remote, dispatch field engineers to customer site.
Who you are:
A major in Biology, Biochemistry, Mechanical Engineering, Electrical Engineering or related
More than 3 years of experience in field service or related engineering department.
Language: Japanese-native, English- conversational level
Excellent communications, listening and interpersonal skills
Having problem solving mindset and business mind for better productivity, better speed, better results.
Experiences for leading or managing a small group or some small segments and encourage the team members.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com .
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.