Danaher Corporation Receptionist in Torrance, California
You may not have heard of chromatography, the science of separation, but it’s likely affected your life. Phenomenex’s chromatography products advance the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. We strive to provide the best tools and resources possible to help researchers improve global health and well-being, including award-winning liquid chromatography, gas chromatography, and sample preparation products. Be part of our global success, centered on a commitment to developing novel analytical chemistry solutions, unique marketing, and exceptional customer service and support.
Phenomenex is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
GENERAL SUMMARY:The Receptionist is responsible for providing clerical and administrative support in a fast paced, customer service-oriented environment. This position supports Marketing, Customer Service, EHS and Human Resources. In addition, it also manages hospitality for Phenomenex Customer Meetings.
DUTIES AND RESPONSIBILITIES:
Provides excellent customer service in a professional, polite and friendly manner. Answer high volume of incoming calls, greeting callers, providing information, transferring calls or screen calls as necessary Greet, assist and or direct visitors and associates Route incoming e-faxes Work independently or with others on Admin Work Orders Maintain utmost confidentiality in HR-related correspondence received via email, mail, phone, etc. Manages and delivers mail & inter-office correspondence to buildings on campus Supports Mail Room duties as needed, operate and maintain mailroom equipment and stamp domestic & international outgoing mail Plans all aspects of hospitality for in-house customer meetings
KNOWLEDGE, SKILLS AND EXPERIENCE:
High School or equivalent certification
2-3 years of relevant experience in office environment
Proficient in Microsoft Office
Strong phone skills
Comfortable multi-tasking and prioritizing task without guidance
Strong English verbal & written skills; ability to convey information effectively
Active Listening – attention to the details.
Critical thinking skills - using logic and reasoning
Customer service oriented
Knowledge of administrative, clerical procedures and systems
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT: Supervisors are responsible for maintaining an environment that is free from discrimination, intimidation, coercion or harassment, including sexual harassment. Work is performed primarily indoors in an office, limited laboratory, or warehouse setting. The noise level in the work environment is typically low to moderate; higher levels may be prevalent in laboratories or warehouse settings.
SAFETY: Supervisors are responsible for the safety of their employees by creating and maintaining a safe work environment. New employees must be provided with safety instruction during the first two (2) weeks of employment and receive, as applicable, annual refresher safety training. Supervisors must operate equipment safely and report any unsafe work conditions or practices to their Management and the Safety Manager. Supervisors must ensure that employees work in a safe manner. If there is an accident or near miss, they must submit a Supervisor's Incident Investigation Report to the Safety Manager and Human Resources Department within 24 hours of notification.
General personal protective equipment (gloves, lab coat, etc.): No
Closed Toe Non-Cloth Shoes: No
Safety Glasses: Yes, if entering Lab area
Safety Shoes: No
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong, and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .