Danaher Corporation Sales Administrator in Torrance, California
You may not have heard of chromatography, the science of separation, but it’s likely affected your life. Phenomenex’s chromatography products advance the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. We strive to provide the best tools and resources possible to help researchers improve global health and well-being, including award-winning liquid chromatography, gas chromatography, and sample preparation products. Be part of our global success, centered on a commitment to developing novel analytical chemistry solutions, unique marketing, and exceptional customer service and support.
Phenomenex is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
This position requires a reliable and highly motivated individual who is ready to take on responsibilities to assist the North American Sales Team from an administrative capacity. Daily tasks include constant communication through phone, email to our current support departments. Ideal candidate is professional, understands the organization and has exceptional customer service skills. The selected candidate reports directly the Sales Enablement Manager and works to assist the assigned Territories/Districts with meeting all goals and exceeding customer expectations. Supports the sales team by providing administrative and organizational assistance. Provides bid generation support, manages and maintains sales funnel (forecasting), facilitates communication and sponsors department meetings. Communicates with vendors and customers and arranges for third party inspections. Track sales KPIs using software tools to improve the accuracy of the sales funnel and forecast. Tracks performance against metrics and performs sales incentive calculations.
DUTIES AND RESPONSIBILITIES:
Ensure high levels of customer satisfaction through excellent customer service
Be a liaison between the sales team and support departments throughout the organization
Complete Sales Team paperwork related to change orders, product returns, customer credit requests, consignment forms, new account applications & order shipping changes
Ability to follow up with internal & external customers to ensure / confirm on-time delivery of product orders
Be proficient in the MSCRM and AX software
Ability to run reports as needed for the sales team
Regular, dependable attendance and punctuality
KNOWLEDGE, SKILLS AND EXPERIENCE:
Working knowledge of Microsoft Office.
Basic computer knowledge and understanding of Customer Relationship Management.
Strong Interpersonal and communications Skill.
Ability to effectively communicate with customers, peers, and management.
Ability to communicate on the telephone with proper etiquette.
Enthusiastic, friendly, and energetic
High School Diploma or equivalent
Type a minimum of 30 words per minute
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.
If you’ve ever wondered what’s within you, there’s no better time to find out.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 202.419.7762 or email@example.com to request accommodation.If you’ve ever wondered what’s within you, there’s no better time to find out.