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Danaher Corporation Field Application Specialist (f/m/d) in Vienna, Austria

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Field Application Specialist (f/m/d) for Beckman Coulter Diagnostics oversees Beckman Coulter Diagnostic´s application support for clinical chemistry (CC), immunochemistry (IC) and Hematology (Hemat). He/she/they work closely with sales and support staff to provide high-level customer support before, during, and after a sale. This position is part of our Commercial Organization in Switzerland and is a field-based Role and fully remote.

You will be a part of the Sales and Service Department and responsible to support the growth and expansion within assigned accounts and/or territory/region on product and report to the Post-Sales Manager Technical Service Dx Systems, Austria & Switzerland. If you thrive in an amazing, multifunctional role and want to work in a performance-oriented Sales Organization—read on.

In this role, you will have the opportunity to:

  • Assess potential application of in vitro diagnostics products (specifically CC/IC and Hemat solutions) to meet customer needs pre and/or post-sales and prepare detailed product specifications

  • Provide Biochemical (CC/IC & Hemat) application support across multiple customer sites

  • Coordinate with sales team on pre-sales activities, ranging from product demonstrations, on-site customer needs evaluations, and support in configuring solution offers

  • Serve as a scientific advisor for customer inquiries in Hemat and CC/IC

  • Troubleshoot and diagnose technical problems and serve as a liaison with internal customer support teams as needed

  • Provide customer training and support and maintain positive customer relations

The essential requirements of the job include:

  • Bachelor’s degree or equivalent in the natural sciences, preferably in the life sciences

  • 3 years of demonstrable experience in application support within a diagnostic or laboratory environment

  • German native, English (C1)

  • A driven and highly motivated team player with excellent communication skills and the ability to inspire a winning attitude in colleagues by example

  • The position is home-based and will require approximately up to 70% travel (3-4 days per week)

It would be a plus if you also possess previous experience in:

  • Background (academic or by vocational) in immunology ore related field in life science

  • Experience in a technical service organization ideally in the health care business

  • Experience presenting with high impact complex topics to an audience

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.