Danaher Corporation Field Service Engineer Alsace in Villebon Sur Yvette, France
Videojet Technologies, Inc. is the global leader in the manufacturing of coding, printing and marking products. This high technology product prints variable information, such as expiration dates on grocery products, packaged goods, pharmaceuticals or catalogues. Our industry is pivotal in ensuring end users consume their food, beverage and pharmaceutical products safety. As the market share leader, we have operations in over 30 countries with 4,000 employees worldwide. A wholly owned subsidiary of Danaher Corporation (www.danaher.com), Videojet is the core of the $1 billion Product Identification Platform. We offer a results-oriented environment that is multicultural organisation that promotes both diversity and inclusion through the full organisation, team-cantered, customer focused and quality-focused, guided by the successful Danaher Business System. Working at Videojet, gives you access to a robust career development process and exciting opportunities.
Our Core Values
We empower creativity and unconventional thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates a competitive advantage in the markets we serve. And we would love to have you on this journey with us!
A Field Service Engineer at Videojet Technologies plays a key and vital role in supporting our Customers and ensuring that our ‘Up Time Peace of Mind’ goal is achieved. They are responsible for installing, repairing and servicing the range of Videojet's machines. With an office based technical support team, the Service Engineer is never ‘on their own’!
The Field Service Engineer is someone who has a passion for success — on the job and beyond with a drive to complete a job to a high standard. Managing expectations is crucial so having strong interpersonal skills is crucial when taking care of Customers. They are open to developing and being challenged, thrives under pressure and continually seek to improve. The ideal candidate must be team orientated while remaining versatile, open minded and able to work autonomously.
Your responsibilities as a Field Service Engineer at Videojet, include: (Training will be provided as needed so that you are able to):
Install and commission new Videojet solutions
Maintain and Service Videojet’s customers base of Videojet equipment
Work closely with sales to support Videojet trials and demonstrations
Maintain and grow customer relationships through excellent customer service and communication.
Proficient use of service IT systems to accurately record and report information
Support Regional Revenue targets by promotion service contracts and additional services to customers
We are looking for a professional who is:
Motivated and Driven – to focus and direct their energy and efforts towards achieving success
Disruptive Thinker – tackle problems and approach work with innovation at the forefront of their mind.
Team Player – relationship savvy people who intentionally make connections with both internal partners and external contacts.
Customer-Oriented Achiever - create commitment and trust through strong work ethics and customer-focused attitude
Your experience will include:
A bachelor degree in Engineering would be a plus
Ideally based in departments 67, 68
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .