Danaher Corporation Service Engineer Apprentice in Villebon Sur Yvette, France
This is us
Videojet Technologies, Inc. is the global leader in the manufacturing of coding, printing and marking products. This high technology product prints variable information, such as expiration dates on grocery products, packaged goods, pharmaceuticals or catalogues. Our industry is pivotal in ensuring end users consume their food, beverage and pharmaceutical products safely. As the market share leader, we have operations in over 30 countries with 4,000 employees worldwide. A wholly owned subsidiary of Danaher Corporation (www.danaher.com), Videojet is the core of the $1 billion Product Identification Platform. We offer a results-oriented environment that is multicultural organization that promotes both diversity and inclusion through the full organization, team-centered, customer focused and quality-focused, guided by the successful Danaher Business System. Working at Videojet, gives you access to a robust career development process and exciting opportunities.
Our core values
We empower creativity and ground-breaking thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. To ensure we set our new associates up for success when they start, we have developed a robust onboarding plan to help you ramp up successfully. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates an advantage in the markets we serve. And we would love to have you join us!
After training and a tailored learning programme when you join:
You will work alongside the France Service teams to apply your knowledge from the Apprenticeship programme to fulfil duties such as; providing technical customer support, solving technical issues and supporting the Technical Service Desk via Videojet Remote Service tool.
Your responsibilities as Service Engineer Apprentice role at Videojet, include:
Shadow the Field Service team to improve knowledge, experience and capabilities
Provide technical support to customers both in the field and remotely
Assist the Projects Team with technical advise and support
Support with customer trainings delivered at the office and at customer sites
Act as an intermediary between the customer and the internal teams on technical issues/faults, providing the customer with regular updates
Your experience/skills will include:
Enthusiasm, passion and motivation to build a career within a technological Industry
Strong interpersonal relationship skills, to enable the creation of key relationships
Ability to learn how to resolve sophisticated problems and use computer skills to resolve virtually
Being part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork is very important.
It's a fast-paced environment, a consultative role, where you will get to partner with people to achieve their strategic business goals.
You will work in a leading global company, with a Manager who cares about you, your strengths and will help you to develop the best possible version of yourself!
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .