Danaher Corporation Senior CRM Analyst - REMOTE in Westborough, Massachusetts
This position is eligible for a remote work arrangement in which you can work remotely from your home in the US or Cana. Several locations have been listed for marketing purposes but only one position is available.
Our work at Hach ensures water quality for people around the world. Our customer partnerships, passionate experts, and reliable, easy-to-use solutions make water analysis better—faster, simpler, greener, and more informative. As a member of our team, you’ll get to make an immediate, measurable impact on a global scale, within industries from aviation to manufacturing to mining. You’ll also be part of an environment that fosters career growth and professional development, with kindness at its core. And you’ll be part of our mission, which drives us to develop water quality solutions that protect the health and safety of all living things.
Hach is proud to be one of Danaher's Water Quality companies (https://www.dhwaterquality.com/) . Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.
We are looking for a Sr. CRM Analyst to join the Global CRM Systems team. This position is responsible for enhancement of global CRM activities, supporting the implementation of new features and functionalities on our Salesforce platform, and managing customer requests. You will have the opportunity to implement our requirements in the system, customize and modify the system to meet our company needs and apply a solution-oriented approach to solve problems!
Our work at Hach ensures water quality for people around the world. Want to join us in this mission? Dive In. Have Impact.
Define project scope and document business requirements
Design technical specifications, leveraging best practices and minimizing the need for custom coding
Provide internal CRM consulting, analyze data and processes to improve the business process
Configure and customize our Salesforce platform to meet the internal customer requirements
Automate processes using Salesforce automation tools, such as Flows
Support the global roll-out of the SFDC CPQ system
Create test scenarios and do solution testing
Functional and technical CRM support as well as troubleshooting of (integration) issues
Support the setup of integrations to existing business systems
BA or BS degree in a technically related field or equivalent technical work experience (No Degree required)
3+ years proven experience designing and developing effective and efficient technology solutions using Salesforce CRM application
Experience implementing flows
Experience as Salesforce administrator, consultant, or developer with strong knowledge of administration and configuration possibilities
Salesforce Development (APEX, Visualforce, Lightning Web Components, etc.) experience
Experience in SFDC CPQ implementation
The salary range for this role is 75K - 100K. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
You can apply for this role through the Careers Page at https://jobs.danaher.com/global/en/ (or through the Workday “Find Jobs” function if you are a current employee)
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.
Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at firstname.lastname@example.org to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.