Danaher Corporation Field Service Engineer (m/w) South West Germany in Wetzlar, Germany

Danaher Company Description
Leica Microsystems is a world leader in microscopes and scientific instruments. Founded as a family business in the nineteenth century, the company’s history was marked by unparalleled innovation on its way to becoming a global enterprise. Its historically close cooperation with the scientific community is the key to Leica Microsystems’ tradition of innovation, which draws on users’ ideas and creates solutions tailored to their requirements. At the global level, Leica Microsystems is organized in three divisions, all of which are among the leaders in their respective fields: the Life Science Division, Industry Division, and Medical Division. Leica Microsystems has seven major plants and product development sites around the world. The company is represented in over 100 countries, has sales and service organizations in 20 countries, and an international network of distribution partners. Its headquarters are located in Wetzlar, Germany.

Leica Microsystems, Inc offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.

Leica Microsystems, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

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Description

  • Durchführen von Kundenbesuchen für vorbeugende Wartung, Reparaturen, Fehleranalysen, Telefonsupport, um optimale Kundenbetreuung zu leisten und für eine professionelle Reparatur mit erfolgreicher, effizienter Arbeitspraxis zu sorgen.
  • Abliefern präziser Berichte, managen und zeitgerechte Vorlegung von Berichten über mobilen Kundendienst, Ausgaben, Vorratsmanagement und andere Servicedokumentation.
  • Enge Zusammenarbeit im Team, um sicherzustellen, dass alle Kunden innerhalb des Versorgungsgebiets mit einem professionellen Kundendienstservice gemäß der von EU Managern gesetzten KPIs versorgt sind.
  • Enge Zusammenarbeit mit den Außendienstmitarbeitern, um Aktivitäten wie Installationen und Demos / Vorführungen zu fördern.
  • Austausch wertvoller Daten aus dem Kundenkontakt, um die Kundenzufriedenheit und den Verkauf zu erhöhen.
  • Enge Zusammenarbeit mit der Kundenbetreuung um reibungslose und schnelle Prozessabläufe und Informationsfluss zu gewährleisten sowie Ausführung des 2nd Level Supports Helpdesk

Qualification

  • Mindestens 3 Jahre Berufserfahrung im technischen Außendienst und Kenntnisse in Elektro- und Gerätetechnik
  • Idealerweise Technikerabschluss (Elektromechanik/ Elektronik)
  • Fahrerlaubnis und hohe Reisbereitschaft werden vorausgesetzt
  • Hohes Maß an Selbstständigkeit
  • Gute IT-Kenntnisse
  • Sehr gute Sprachkenntnisse in Deutsch und Englisch

Danaher Corporation Overview
Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.

Organization: Leica Microsystems
Job Function: Customer Support
Primary Location: EMEA-Western Europe-Germany-Hessen-Wetzlar
Schedule: Full-time
Req ID: LEI004223