Danaher Corporation Field Service Engineer - Wilmington, DE in Wilmington, Delaware
Do you want to help advance scientific discovery, improving quality of life around the world? We do, too.
Molecular Devices has the opportunity to be the innovation partner that empowers scientists to fast-track research breakthroughs, leading to earlier diagnoses and safer drug treatments. We’re a leading life science solutions provider of high-performance bioanalytical measurement systems, software, and consumables. With Molecular Devices, you’ll grow your career with best-in-class teams in a culture of collaboration.
Molecular Devices is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
We are looking for a Field Service Engineer (FSE) to join our team of dedicated field service professionals. The FSE provides frontline support by resolving customers' problems and issues through technical expertise and troubleshooting and will contribute to the growth of the Service organization by identifying new value-add opportunities.
Serve as lead to assigned customers - complete troubleshooting, installation, validation, maintenance, and service repair needs on designated equipment
Maintain technical proficiency of our BioResearch and Imaging.
Identify business opportunities (PM’s, new Service Plan leads, new system leads) that help us continue to deliver double-digit growth
Focus on customer needs and satisfaction, while building and fostering positive and professional relationships with both external and internal customers
Promote a consistently positive image of the service organization, our values, and the value of our products and services.
Keep up to date on administrative responsibilities such completing work orders, returning parts, following up with customers, etc.
Up to 50% travel or more
Maintain a Valid driver’s license that meets Molecular Device’s safe driver standards
Comply with vendor credentialing requirements including but not limited to drug testing
Bachelor’s Degree in Engineering, Biology, or related field is preferable. We will consider appropriate experience in the industry and/or previous successful field service experience.
Prefer a minimum of 1-3 years of experience with scientific research instruments, scientific background, or similar technical profession.
Proficiency in Microsoft Office suite of applications. Ability to quickly learn and master additional software applications desired
Must be able to lift and move up to 50 lbs. Frequent bending, squatting, and standing are required
Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.
SKILLS AND ATTRIBUTES: The right candidate for this role will embody both the Molecular Devices and Danaher culture. Below are key attributes this candidate will possess.
Results-driven. Demonstrating initiative and personal accountability for delivering results in a high-paced sales environment. Drive and ability to close a sale before a fiscal end.
Both competitive and a phenomenal teammate. This individual speaks to results yet gives credit to the team.
Humble and self-aware. Willingness to learn and adopt best practices from management & fellow representatives. Continuous improvement oriented.
Stretch oriented. Embraces and thrives with challenge
Analytical. Excellent problem solving ability with strong attention to detail.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at firstname.lastname@example.org to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.