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Danaher Corporation Collections Supervisor in Wood Dale, Illinois

  • We are currently seeking a COLLECTIONS SUPERVISOR to join our team in Wood Dale IL.

In your main role at Videojet Technologies, you will:

  • Supervise, develop and coach collections team to achieve monthly goals to ensure DSO reduction

  • Monitor individual collector performance to ensure targets are reached

  • Respond to internal and external escalations from all departments at all levels

  • Monitor payment performance of existing customers in delinquent status

  • Partner with cross-functional teams to create a resolution path and close customer disputes

  • Critical Success Factors for the Ideal Candidate Profile are:

  • Excellent customer service skills and effective written and oral communication skills

  • Ability to manage high volume/high pace work environment effectively

  • Service-oriented team player with customer focused approach

  • Creative thinking and a positive force with the ability to make change

  • A flexible and creative professional style with a knack for building relationships

  • Your Education and/or Background Experience will have:

  • 3-5 years of a progressive collections experience - Supervisory experience required

  • 4-year college degree

  • Ability to learn and function in multiple operating systems – Oracle experience a plus

  • Proficient in Microsoft Office products

  • Business-to-Business background

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 202.419.7762 or applyassistance@danaher.com to request accommodation.If you’ve ever wondered what’s within you, there’s no better time to find out.