Danaher Corporation Customer Efficiency Champion - Lean / Six Sigma in Wood Dale, Illinois
Danaher Company Description
We invite you to Imprint the WORLDTM on an exciting journey of continuous improvement! Every day, 4,000 associates in over 38 countries work together to achieve amazing results as One Videojet. From freshness dating to track and trace coding, Videojet technologies help ensure products sold across the globe are authentic and safe for consumers to use in the food, beverage, pharmaceutical and industrial marketplaces.
As a global leader in the marking and coding industry, our continued growth brings an opportunity for you to chart the course and drive your own career success. As a Videojet associate you will:
•ENGAGE in bringing consumer brands to market globally.
•DRIVE results with the Danaher Business System (DBS).
•REALIZE your potential!
Videojet Technologies, Inc. is seeking someone with hands-on lean manufacturing experience who would be interested in transferring those skills into a customer facing career in the role of Customer Efficiency Champion - Productivity Solutions Group . This is an exciting opportunity to join a fast growing, global organization. The employee will be a key member of a team executing a Videojet Strategic initiative to expand into Software as a Service (SaaS) and associated offerings that provide our customers with actionable data to drive increased efficiencies within their Packaging Operations. The services offered by this individual will be a key part of Videojet’s value proposition
Primary interaction will be directly with customers but this individual will also closely interact with the sales team, product management and R&D to acquire new business and continually expand and improve the product offering.
•In concert with the Sales Team work directly with customers in a pre-sale situation to establish the need and opportunity to apply lean principles using VideojetConnect Packaging Line Visibility and Productivity Suite on their packaging lines, by:
oAssessing the customer’s current data collection and continuous improvement practices
oIdentifying opportunities for improvement that can be driven by VideojetConnect
oManage Trial customers to establish success criteria and at the end of trial be able to compare results vs. that criteria
oSuggest necessary process changes to achieve the best results with VideojetConnect
•Post-sale, continue working with customers to ensure subscription renewal by:
oPeriodic checks of available analytics to assess system usage
oIn person and remote customer sessions to analyze the produced data
oSuggestions for continuous improvement initiatives based on the data
oFollow-up to assist with sustainment and tracking of results
oIdentify and close opportunities for paid lean consultancy engagements if desired by the customer
•As an outcome of the two above responsibilities this position will also be expected to:
oReport Bugs and Usability issues to the Product Management team
oSuggest expanded features or totally new associated functionality that could expand the appeal and served market for VideojetConnect
oAccumulate efficiency improvement results across our customer base for the purpose of:
Creating benchmark studies
Identifying to Product Management potential reference or testimonial sites
•Create, and on a regular cadence update, standard for the role
•This scope of this role is North America. The individual will be asked to assist with the roll-out (transfer of standard work, training, etc.) of VideojetConnect to other regions but will not be expected to support customers in additional geographies
oBachelors of Science in Engineering, Quality Management, Operations Management or related discipline
oMinimum Green Belt Six Sigma Certification required (Black belt preferred).
oAt least five years of work experience in a lean manufacturing environment, with responsibility for conceiving, executing and sustaining Continuous Improvement initiatives
oExposure to Packaging Line processes and the associated equipment required
oExperience in Food or Other CPG related industry preferred
oLean manufacturing consulting experience highly desirable
oDeep understanding of Overall Equipment Effectiveness (OEE) measurements and how to use that data to identify the 6 Big TPM losses
oKnowledge of how Kaizens are organized and run
oSystematic problem solving and process mapping
oAbility to work with a customer to convince them to effectuate change and help them overcome implementation obstacles
oA self-starter who once directed needs minimal supervision to complete a task on time, on budget and correctly the first time
oClear and crisp communication to multiple levels with both internal and external parties
oAbility and willingness to travel 35-50% of the time.
Videojet Technologies Inc is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Danaher Corporation Overview
Danaher is a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world.
Videojet is part of a global family of 20 operating companies who drive meaningful innovation in some of today’s most dynamic, growing industries. With operating companies based around the world – our groundbreaking businesses operate across four strategic platforms:
•Life Sciences & Diagnostics
We are proud to say that we’re a Fortune 150 company of 59,000 dedicated associates who are Helping Realize Life’s Potential every day by bringing our diverse skills, backgrounds and perspectives together to make a difference.
Organization: Videojet Technologies
Job Function: Marketing
Primary Location: North America-North America-United States-IL-Wood Dale
Req ID: VID004418